Presentations
Check out the following Speeches and Presentations that have been given over the past few years.
Rise in Litigation and the impact within the claims department
Litigation is on the rise, especially involving claims practices allegations and class action lawsuits. Failing to be prepared will cost your company millions of dollars. This program will address the impact at all levels of the claims operation and prepare your team for success in handling these new and different types of insurance litigation.
This speech was given by Matthew J. Smith in September 2017 at the National Institute of Mutual Insurance Companies Annual Convention in Vancouver, Canada.
A Portrait of Fraud: Are Insurers Properly Recognizing the Graying of America?
The “Baby Boomers” are the largest demographic of population growth in America’s history. After impacting all other areas of our country’s economy for the past half-century, the “Boomers” are not forming the largest block of older citizens the world has known. Insurers have incorrectly assumed once people reach a certain age they will not commit fraud. While in the past this incorrect assumption may have been acceptable the sheer numbers of persons now aged 60+ prohibits insurers from continuing this myth. This program will explore the wrong assumptions we make in claims and SIU regarding the commission of fraud in older age brackets and the reality people’s willingness to commit fraud does not go away as they age. This class will open the eyes (and ears) of many to common mistakes in addressing fraud and the unique issues and motivations which may motive older persons to commit fraud and feel justified in doing so.
Additional Presentations
2016:
"A Portrait of Fraud - Are Insurers Properly Recognizing the Graying of America?"; National Association of Insurance Commissioners (NAIC); 2016 Fall National Meeting; Miami Beach, Florida.
"Medical Recovery Actions"; National Society of Professional Insurance Investigators (NSPII); 2016 Advanced Insurance Fraud Seminar; Bloomington, Illinois.
"Preparing the Subrogation Adjuster for the Deposition and Trial Testimony"; National Association of Subrogation Professionals (NASP); 2016 Annual Conference; Colorado Springs, Colorado.
"Courtroom Testimony for the Fire Investigator...Keeping Your Cool and Not Getting Burned"; Greater Cincinnati Regional Arson Fire Investigator Seminar (GCRAFIS); 2016 Annual Meeting; Cincinnati, Ohio.
"Rise in Litigation and The Impact Within the Claims Department; National Association of Mutual Insurance Companies (NAMIC); 2016 Annual Convention; Vancouver, BC, Canada.
"Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; National Society of Professional Insurance Investigators (NSPII); 101 for Claims Adjusters Seminar; Columbus, Ohio.
"A Portrait of Fraud - Are Insurers Properly Recognizing the Graying of America"; International Association of Special Investigation Units (IASIU); 2016 Seminar & Expo on Insurance Fraud; Las Vegas, Nevada.
"Fraud Schemes & Scams - Investigation Leading to Filing an Affirmative Complaint" (with Brett Kelley); Claims and Litigation Management Alliance (CLM); 2016 Claims College; Baltimore, Maryland.
"Battling Bodily Injury Fraud…New Perspectives and Innovative Approaches"; Resort Hotel Association (RHA) Annual Conference; Pebble Beach, California.
"Claims Practices Litigation - A Rising Risk For Insurers"; Florida Insurance Fraud Education Committee (FIFEC) Annual Conference; Orlando, Florida.
"Where’s Waldo? Using Technology Tracking in Claims Investigations"; Claims and Litigation Management Alliance (CLM) Atlanta Conference; Atlanta, Georgia.
"Three Keys to Success at Trial"; The Southwest Ohio Chapter of the Association of Certified Fraud Examiners (ACFE) 15th Annual Emerging Trends in Fraud Investigation and Prevention Conference; Columbus, Ohio.
"The Legality of Online Investigations and Searches"; New York Anti-Car Theft and Fraud Association (NYACT) Fraud Technology Summit; Latham, New York.
"Selecting the Right Expert for the Fire Loss Claim", International Association of Arson Investigators (IAAI) 2016 International Training Conference; Orlando, Florida.
"Using Social Media Effectively in the Investigation and Litigation of Insurance Claims", Farmers Insurance Training Session; Austin, Texas.
"Using Social Media Effectively in the Investigation and Litigation of Insurance Claims", Florida Advisory Committee on Arson Prevention (FACAP) / International Association of Special Investigation Units (IASIU) Joint Meeting; Maitland, Florida.
2016 Insurance Fraud Management (IFM) Conference; "Managing Fire Investigations and the Major Risks That Need Focused Attention" and "The Critical Need for Insurers to Evaluate Their Current Fire Loss Investigation Practices"; Savannah, Georgia.
Insurance Committee for Arson Control (ICAC) Fire & Arson Investigation Seminar; "Selecting the Right Expert for the Fire Loss Claim"; Savannah, Georgia.
Liberty Mutual Insurance Training Session; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Warrenville, Illinois.
Smith, Rolfes & Skavdahl Insurance Law Update Seminar; “Claims Practices Litigation in the New Millennium - A Rising Risk for Insurers”; Cincinnati, Ohio.
2015:
International Association of Special Investigation Units (IASIU) Southern Florida Chapter Meeting; "Ride-Sharing: An Insurance Complication in the Modern World"; Miramar, Florida.
The Claims and Litigation Management Alliance (CLM) 2015 Insurance Coverage / Extra-Contractual Conference; "Personalizing the Insurance Carrier in Bad Faith Litigation… Putting a Face on the Company and Avoiding Being Branded as the Uncaring Corporate Monster"; New York, New York.
The Southwest Ohio Chapter of the Association of Certified Fraud Examiners (ACFE) Meeting; "Ethical Considerations in the Investigation of Insurance Claims"; Fairfield, Ohio.
The National Association of Subrogation Professionals (NASP) 2015 Annual Conference; "Combating the CSI Mystique: The Effect of Television and Movies on Claims Investigation and Courtroom Testimony" and "Proper Communications with Claimants on First-Party Claims"; Reno, Nevada.
The Ohio Department of Insurance (ODI) Ohio Insurance Fraud Summit; "A Portrait of Fraud - Are Insurers Properly Recognizing the Graying of America?"; Columbus, Ohio.
Michigan Chapter International Association of Special Investigation Units (IASIU) 2015 Fall Seminar; "Legal Considerations Affecting Fire Loss Investigation and Litigation"; Livonia, Michigan.
Claims and Litigation Management Alliance (CLM) 2015 Claims College, "Alternative Fees in Construction, Complex, and CD Cases, Pitfalls, Profits, and the Providence of Experience"; Philadelphia, Pennsylvania.
International Association of Special Investigation Units (IASIU) 30th Annual Seminar & Expo on Insurance Fraud; "Emerging Trends in the Investigation of Insurance Claims"; Orlando, Florida.
Celina Insurance Group Training Session; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Celina , Ohio.
Association of Mutual Insurance Companies, Illinois Chapter Conference; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims'; Peoria, Illinois.
GEICO SIU Academy; "Proper Communications with Claimants on First-Party Claims"; Chevy Chase, Maryland.
Smith, Rolfes & Skavdahl Fire Science Seminar; “Selecting The Right Expert For The Fire Loss Claim”; Mason, Ohio.
2015 National Farm Bureau Claim Executive and Legal Conference; "Claims Practices Litigation in the New Millennium - A Rising Risk for Insurers"; Louisville, Kentucky.
American Modern Insurance Group Training Session; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Batavia, Ohio.
Florida Insurance Fraud Education Committee (FIFEC) Annual Conference; "Medical Recovery Actions" and "Proper Communications with Claimants on First-Party Claims"; Orlando, Florida.
Claims and Litigation Management Alliance (CLM) Medical Legal Summit; "The RICO Act – How to Aggressively Use the Act Against the Unscrupulous in Medical Recovery Actions"; Chicago, Illinois.
International Association of Special Investigation Units (IASIU) Michigan Chapter Seminar; "The Ethics of Investigating a Potential Fraud Claim"; Auburn Hills, Michigan.
Safe Auto Insurance Company Training Session; "Ethical Considerations in the Investigation of Insurance Claims"; Columbus, Ohio.
Association of Certified Fraud Examiners (ACFE) / Ohio Auditor of State 15th Annual Fraud Investigation & Prevention Conference; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims" and "Emerging Trends in the Investigation of Insurance Claims"; Columbus, Ohio.
Claims and Litigation Management Alliance (CLM) Insurance Fraud Conference; "Navigating the Land Mines – How to Properly Use Social Media in Claim Investigations" and "Get the Bang, But Avoid the Explosion – Effectively Using Social Media in Litigation"; Boston, Massachusetts.
The Rocky Mountain Chapter of the International Association of Special Investigation Units (IASIU) Seminar and Expo on Insurance Fraud; "Combating the CSI Mystique: The Effect of Television and Movies on Claims Investigation and Courtroom Testimony" and "Proper Communications with Claimants on First-Party Claims"; Littleton, Colorado.
Claims and Litigation Management Alliance (CLM) Southwest Ohio Chapter Education & Networking Event; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Cincinnati, Ohio.
Claims and Litigation Management Alliance (CLM) Annual Conference; "Cyber Liability: Are We Keeping Up?"; Palm Desert, California.
2015 Insurance Fraud Management (IFM) Conference; "Emerging Legal Trends"; Coronado, California.
Global Indemnity Insurance Company Training Session; “Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Bala Cynwyd, Pennsylvania.
American Conference Institute (ACI) 30th National Forum on Bad Faith Claims & Litigation; "Bad Faith Across Jurisdictions"; Philadelphia, Pennsylvania.
New York Anti Car Theft & Fraud Association, Inc (NYACT) Fraud Technology Summit; "The Legality of Online Investigations and Searches"; New York, New York.
Auto-Owners Insurance Company Training Session; “21st Century Claim Investigations: Emerging Trends and
the Impact of Social Media"; Lansing, Michigan.
Insurance Committee for Arson Control (ICAC) Fire & Arson Investigation Seminar; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Orlando, Florida.
National Association of Mutual Insurance Companies (NAMIC) Claims Conference; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Litchfield Park, Arizona.
National ConnectForce Claims (NCC) 2015 Adjuster Conference; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; New Orleans, Louisiana.
Smith, Rolfes & Skavdahl Insurance Law Update Seminar; “2014 - A Year in Review”; Mason, Ohio.
2014:
Global Indemnity Insurance Training Session; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Bala Cynwyd, Pennsylvania.
37th Annual Florida Advisory Committee on Arson Prevention (FACAP) Training Conference; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims" and "Emerging Trends in the Investigation of Insurance Claims"; Ocala, Florida.
The General Regional Training Session; "Ethics in Investigating Potentially Fraudulent Claims... A Team Approach"; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Nashville, Tennessee.
The National Association of Mutual Insurance Companies (NAMIC) Annual Seminar; "Emerging Trends in the Investigation of Insurance Claims"; National Harbor, Maryland.
State Auto Insurance Company, House Counsel Meeting; “National Coordinating Counsel Program”; Columbus, Ohio.
The International Association of Special Investigation Units (IASIU) Annual Seminar & Expo on Insurance Fraud; "Combating the CSI Mystique: The Effect of Television and Movies on Claims Investigation and Courtroom Testimony"; Greensboro, North Carolina.
Iowa Chapter International Association of Arson Investigators (IAAI) Fire Investigation Seminar; "Emerging Trends in the Investigation of Insurance Claims" and "Combating the CSI Mystique: The Effect of Television and Movies on Claims Investigation and Courtroom Testimony"; Des Moines, Iowa.
EMC Insurance Company Training Program; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims" and "Proper Communications with Claimants on First-Party Claims"; Des Moines, Iowa.
Claims and Litigation Management Alliance (CLM) 2014 Claims College; "Schemes and Scams"; Philadelphia, Pennsylvania.
Ohio State Bar Association (OSBA) Current Trends in Insurance Litigation Seminar; "Combating the CSI Mystique: The Effect of Television and Movies on Claims Investigation and Courtroom Testimony"; Columbus, Ohio.
Hastings Mutual Insurance Company Training Meeting; "Emerging Trends in the Investigation of Insurance Claims"; Columbus, Ohio.
Canal Insurance Company Training Meeting; "Ethics in Investigating Potentially Fraudulent Claims… A Team Approach"; Greenville, South Carolina.
2014 Kentucky Claims Association Conference; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Louisville, Kentucky.
GEICO SIU Academy; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Virginia Beach, Virginia.
Kentucky Chapter of International Association of Special Investigation Units (IASIU) Seminar; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Louisville, Kentucky.
Florida Insurance Fraud Education Committee (FIFEC) Annual Conference; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims" and "Ethics in Investigating Potentially Fraudulent Claims… A Team Approach"; Orlando, Florida.
American College of Consultants Roundtable Symposium; ChiroLegal Presentation: "Effective Deposition, Trial Preparation and Courtroom Testimony"; Philadelphia, Pennsylvania.
Illinois Chapter of International Association of Special Investigation Units (IASIU) Annual Seminar; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Addison, Illinois.
Ohio Auto Theft Investigators Association (OATIA) / International Association of Auto Theft Investigatos (IAATI) 2014 Joint Annual Training Seminar; "Combating the CSI Mystique: The Effect of Television and Movies on Claims Investigation and Courtroom Testimony"; Beachwood, Ohio.
The Rocky Mountain Chapter of the International Association of Special Investigation Units (IASIU) Seminar and Expo on Insurance Fraud; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Littleton, Colorado.
Kentucky Farm Bureau Southern Regional Claim Managers Conference; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Louisville, Kentucky.
Claims and Litigation Management Alliance (CLM) 2014 Annual Conference; "Publish or Perish vs. Publish AND Perish"; Boca Raton, Florida.
ChiroLegal Training Course; "You have seen CSI and The Practice... Welcome to the REAL WORLD of Chiropractic Forensics and the Law!"; Cincinnati, Ohio.
Bluegrass Claims Association Meeting; “Proper Communications with Claimants on First-Party Claims"; Nicholasville, Kentucky.
GEICO SIU Managers Council Meeting; "Emerging Trends in the Investigation of Insurance Claims" and “Proper Communications with Claimants on First-Party Claims”; Amelia Island, Florida.
Claims & Litigation Management Alliance (CLM) Bad Faith/Coverage/Fraud Conference; "When Insurance Bad Faith, Coverage and Fraud Collide: A Detailed Case Study"; Atlanta, Georgia.
Insurance Committee for Arson Control (ICAC) 25th Annual Arson Training Seminar; "Legal Considerations Affecting Fire Loss Investigation and Litigation"; Charlotte, North Carolina.
Smith, Rolfes & Skavdahl Insurance Law Update Seminar; “Proper Communications with Claimants on First-Party Claims”; Mason, Ohio.
2013:
Ohio Chapter of International Association of Special Investigation Units (IASIU) Training Seminar; "Medical Recovery Actions"; Columbus, Ohio.
Workmens Auto Insurance Company Training Program; "New Ways to Address and Combat PIP Fraud"; Los Angeles, California.
GEICO SIU Academy; "Emerging Trends in the Investigation of Insurance Claims"; McLean, Virginia.
Chartered Property Casualty Underwriter (CPCU) Society Cincinnati Chapter I-Day; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Covington, Kentucky.
The National Society of Professional Insurance Investigators (NSPII) Advanced Insurance Fraud Seminar; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; St. Louis, Missouri.
Grinnell Mutual Reinsurance Company Fall Meeting; “Combating the CSI Mystique - The Effect of Television, Movies and Pop Culture on Claims Investigation and Courtroom Testimony”; Davenport, Iowa.
17th Annual Fire Investigative Approaches Training Seminar Hosted by the North & South Carolina Chapters of the International Association of Arson Investigators (IAAI); "Emerging Investigation Trends" and "Ethical Considerations in the Investigation of Fire Losses"; Myrtle Beach, South Carolina.
The National Insurance Crime Bureau (NICB) / Insurance Institute of Kentucky (IIK) Kentucky Insurance Fraud Summit; "Property Losses Panel"; Louisville, Kentucky.
Medical Claims Defense Network (MCDN) Fall Seminar; "Ethics in Investigating Potentially Fraudulent Claims… A Team Approach"; Orlando, Florida.
Property Casualty Insurers Association of America (PCI) Meeting; "Proper Communications with Claimants on First Party Losses"; Chicago, Illinois.
ESIS Training Program; "Ethical Considerations in the Investigation of Insurance Claims"; Tampa, Florida.
Farmers Insurance Company Liability Training Program; "Emerging Trends in the Investigation of Insurance Claims"; Tampa, Florida.
The International Association of Special Investigation Units (IASIU) Seminar & Expo on Insurance Fraud; "Emerging Trends in the Investigation of Insurance Claims" and "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Atlanta, Georgia.
Ohio State Bar Association (OSBA) Advanced Issues in Insurance Law Seminar; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Columbus, Ohio.
Southern Loss Association (SLA) 21st Annual Property Seminar; "Ethical Considerations in the Investigation of Insurance Claims"; Atlanta, Georgia.
Cincinnati Insurance Company August Meeting; “Combating the CSI Mystique - The Effect of Television, Movies and Pop Culture on Claims Investigation and Courtroom Testimony”; Cincinnati, Ohio.
Ohio Association of Civil Trial Attorneys (OACTA) Insurance Coverage Seminar; "Foreclosure Claims in Ohio – What Does an Insurer Owe and to Whom?"; Columbus, Ohio.
Grange Insurance Company; “Using Social Media Effectively in the Investigation and Litigation of Insurance Claims”; Columbus, Ohio.
Cincinnati Insurance Company; “Emerging Trends in the Investigation of Insurance Claims”; Sarasota, Florida.
Florida Insurance Fraud Education Committee (FIFEC) Annual Conference; "Ethical Considerations in the Investigation of Insurance Claims" and "Emerging Trends in the Investigation of Insurance Claims"; Orlando, Florida.
International Association of Arson Investigators (IAAI) International Training Conference; "Using Social Media Effectively in the Investigation and Litigation of Fire Losses"; Orlando, Florida.
Liberty Mutual Insurance Company March Meeting; "Practical Considerations Affecting Fire Loss Investigation and Litigation"; Weston, Massachusetts.
The National Association of Subrogation Professionals (NASP) Subrogation Litigation Skills & Management Conference; "Preparing for and Delivering the Closing Argument"; Austin, Texas.
Ohio Joint Insurance Fraud Seminar; "Ethical Considerations in the Investigation of Fire Losses"; Columbus, Ohio.
Farmers Insurance Company Liability Training Program; “Using Social Media Effectively in the Investigation and Litigation of Insurance Claims”; Tampa, Florida.
Insurance Committee for Arson Control (ICAC) Fire & Arson Investigation Annual Training Seminar; "Emerging Trends in the Investigation of Insurance Claims"; Destin, Florida.
National Association of Mutual Insurance Companies (NAMIC) Claims Conference; "Getting the Most from Your Defense $$$: How to Properly Select and Utilize Legal Counsel"; Atlanta, Georgia.
Claims and Litigation Management Alliance (CLM) 2013 Webinar Series; "Investigating a Potential Fraud Claim... It takes a TEAM to get it right!"
Smith, Rolfes & Skavdahl 2013 Insurance Law Update Seminar; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Columbus, Ohio.
Claims and Litigation Management Alliance (CLM) Insurance Fraud Mini-Conference; "New Ways to Address and Combat PIP Fraud"; Orlando, Florida.
Safe Auto Insurance Company Claims Training Program; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Columbus, Ohio.
Combined Training Session of the International Association of Arson Investigators (IAAI) and National Society of Professional Insurance Investigators (NSPII); “Emerging Investigation Trends” and “Ethical Considerations in the Investigation of Fire Losses”; Baton Rouge, Louisiana.
2012:
Greater Cincinnati Regional Arson & Fire Seminar; "Ethical Considerations in the Investigation of Fire Losses"; Evendale, Ohio.
Claims and Litigation Management Alliance (CLM) Insurance Fraud Mini-Conference; "The Ethical Investigation of Claims"; Garden Grove, California.
Professional Association for Chartered Property Casualty Underwriters (CPCU) Society Central Indiana Chapter 1-Day Event; "Using Social Media Effectively in the Investigation and Litigation of Insurance Claims"; Carmel, Indiana.
Liberty Mutual Advanced Origin & Cause Seminar; "Legal Considerations Affecting Fire Loss Litigation"; Denver, Colorado.
Professional Association for Chartered Property Casualty Underwriters (CPCU) Society 2012 Annual Meeting; "Using Social Media Effectively to Investigate Insurance Claims—And How to Avoid Getting Trapped in Your Own Investigation!"; Washington, D.C.
Ohio Chapter of International Association of Special Investigation Units (IASIU) 2012 Seminar; "Emerging Trends in the Investigation of Insurance Claims"; Columbus, Ohio.
Ohio Association of Civil Trial Attorneys (OACTA) Insurance Coverage Seminar; "Proper Communications with Claimants on First-Party Claims"; Westfield Center, Ohio.
State Auto Insurance Company, House Counsel Meeting; “Ethical Concerns in the Representation of Insureds”; Columbus, Ohio.
Florida Insurance Fraud Education Committee (FIFEC), Annual Seminar; “The Ethical Investigation of Fire Losses”; Orlando, Florida.
Merchants Insurance Group, New York State Claims Training Program; “Emerging Trends in the Investigation of Insurance Claims”; Buffalo, New York.
Annual IASIU/NSPII Insurance Fraud Conference; "Emerging Trends in the Investigation of Insurance Claims"; Addison, Illinois.
International Association of Arson Investigators (IAAI) Annual Training Seminar; “Emerging Investigation Trends” and “Ethical Considerations in the Investigation of Fire Losses”; Dover, Delware.
Ohio Joint Insurance Fraud Seminar; "Ask the Experts – Without Getting a Bill!"; Columbus, Ohio.
Combined Training Session of the International Association of Arson Investigators (IAAI) and National Society of Professional Insurance Investigators (NSPII); “Emerging Investigation Trends” and “Ethical Considerations in the Investigation of Fire Losses”; Nashville, Tennessee.
2011:
Combined Training Session of the International Association of Arson Investigators (IAAI) and National Society of Professional Insurance Investigators (NSPII); “Emerging Investigation Trends” and “Ethical Considerations in the Investigation of Fire Losses”; Charlotte, North Carolina.
National Society of Professional Insurance Investigators (NSPII), National Seminar; “Emerging Trends in the Investigation of Insurance Claims”; Chicago, Illinois.
The Professional Association for Chartered Property Casualty Underwriters (CPCU Society), Annual Meeting; "Winning Strategies for Resolving Conflicts & Claims: Arbitration"; Las Vegas, Nevada.
Combined Training Session of the International Association of Arson Investigators (IAAI) and National Society of Professional Insurance Investigators (NSPII); “Emerging Investigation Trends” and “Ethical Considerations in the Investigation of Fire Losses”; Washington, D.C.
EMC Insurance Company, Annual Claim Manager Meeting; "Emerging Trends in the Investigation of Insurance Claims"; Des Moines, Iowa.
Combined Training Session of the International Association of Arson Investigators (IAAI) and National Society of Professional Insurance Investigators (NSPII); “Emerging Investigation Trends” and “Ethical Considerations in the Investigation of Fire Losses”; Portland, Oregon.
Southern Loss Association, Property Seminar; “Ethical Considerations in the Investigation of Fire Losses”; Atlanta, Georgia.
Ohio Arson School; “Ethical Considerations in the Investigation of Fire Losses”; Columbus, Ohio.
USAA Property & Casualty Insurance Company; “Emerging Trends in the Investigation of Insurance Claims”; Tampa, Florida.
Combined Training Session of the International Association of Arson Investigators (IAAI) and National Society of Professional Insurance Investigators (NSPII); “Emerging Investigation Trends” and “Ethical Considerations in the Investigation of Fire Losses”; Jamaica, New York.
Florida Insurance Fraud Education Committee (FIFEC), Annual Seminar; “The Ethical Investigation of Insurance Claims”; Orlando, Florida.
USAA Property & Casualty Insurance Company; “Emerging Trends in the Investigation of Insurance Claims”; San Antonio, Texas.
Safe Auto Insurance Company SIU Unit Training; “The Ethical Investigation of Insurance Claims”; Columbus, Ohio.
State Auto Insurance Company SIU Unit Training; “Emerging Trends in the Investigation of Insurance Claims”, “The Ethical Investigation of Insurance Claims” and “Things You Always Wanted to Ask an Insurance/SIU Lawyer, but either… A) Were Afraid to Ask, or B) Didn’t Want to Get a Bill for”; Cincinnati, Ohio.
Kentucky State Arson Task Force (KSATF) and International Association of Arson Investigators (IAAI), Kentucky Chapter Arson Investigators Seminar; “Ethical Considerations in the Investigation of Fire Losses”; Elizabethtown, Kentucky.
Ohio Auto Theft Investigators Association (OATIA), Annual Motor Vehicle Theft Seminar; “The Ethical Investigation of Insurance Claims”; Columbus, Ohio.
International Association of Special Investigation Units (IASIU), Ohio Chapter Annual Seminar; “The Ethical Investigation of Insurance Claims”; Columbus, Ohio.
Chubb Group of Insurance Companies, Arizona Service Center; “Emerging Trends in the Investigation of Insurance Claims”; Phoenix, Arizona.
National Society of Professional Insurance Investigators (NSPII), Arizona Chapter Kickoff; “Emerging Trends in the Investigation of Insurance Claims”; Phoenix, Arizona.
Combined Training Session of the International Association of Arson Investigators (IAAI) and National Society of Professional Insurance Investigators (NSPII); “Emerging Investigation Trends” and “Ethical Considerations in the Investigation of Fire Losses”; Irving, Texas.
Ohio Joint Insurance Fraud Seminar; “Emerging Trends in the Investigation of Insurance Claims”; Columbus, Ohio.
EMC Insurance Company, Bi-Annual Meeting; “Emerging Trends in the Investigation of Insurance Claims”; Blue Ash, Ohio.
2010:
National Society of Professional Insurance Investigators (NSPII), National Seminar; “The Ethical Investigation of Insurance Claims”; Lexington, Kentucky.
Cincinnati Insurance Company, State-Wide Claims Training Program; “Bad Faith Litigation and Mold Loss Claim Analysis”; Elizabethtown, Kentucky.
State Auto Insurance Company, National Staff Counsel Training Program; “Emerging Trends in the Investigation of Insurance Claims”; Columbus, Ohio.
Merchants Insurance Group, New York State Claims Training Program; “Good Faith Claims Handling”; Buffalo, New York.
Florida Insurance Fraud Education Committee (FIFEC), Annual Seminar; “The Ethical Investigation of Insurance Claims”; Orlando, Florida.
Southern Loss Association, Property Seminar; “The Ethical Investigation of Insurance Claims”; Atlanta, Georgia.
International Association of Special Investigation Units (IASIU), Ohio Chapter; “The Ethical Investigation of Insurance Claims”; Cincinnati, Ohio.
Combined Meeting of the National Society of Professional Insurance Investigators (NSPII) and International Association of Special Investigation Units (IASIU); “The Ethical Investigation of Insurance Claims”; Lexington, Kentucky.
International Association of Special Investigation Units (IASIU), Ohio Chapter; “Ten Things to Consider in the Investigation of Insurance Claims”; Columbus, Ohio.
Cincinnati Insurance Company, National Claims Training Program; “Ten Things to Consider in the Investigation of Insurance Claims”; Cincinnati, Ohio.
Ohio Auto Theft Investigators Association (OATIA); “Combating the CSI Mystique - The Effect of Television, Movies and Pop Culture on Claims Investigation and Courtroom Testimony”; Cleveland, Ohio.
International Association of Arson Investigators (IAAI), Indiana Fire Investigation Conference; “Combating the CSI Mystique - The Effect of Television, Movies and Pop Culture on Claims Investigation and Courtroom Testimony”; Indianapolis, Indiana.
Cincinnati Claims Association; “Emerging Trends in the Investigation of Fire Losses”; Cincinnati, Ohio.
Grange Mutual Insurance Company, National Special Investigations Unit Training Seminar; “Emerging Trends in the Investigation of Fire Losses”; Columbus, Ohio.
Northern Kentucky University; Guest lecturer on the investigation of insurance fraud; Highland Heights, Kentucky.
Ohio Association of Civil Trial Attorneys, Insurance Coverage Seminar; “Addressing the Rights and Duties of Mortgagees and Lien Holders in First Party Property Claims”; Columbus, Ohio.
The Investigator, February 2010 Issue; “Bad Faith Law in Ohio – An Overview”; Ohio Chapter of the International Association of Special Investigation Units.
Association of Certified Fraud Examiners; “Case Studies in the Investigation of Insurance Fraud”; Cincinnati, Ohio.
University of Cincinnati, College of Business; Guest lecturer on insurance fraud investigation; Cincinnati, Ohio.
The Cincinnati Insurance Company, National Claims Training Program; “The Things You May Be Missing in Claims Investigations”; Cincinnati, Ohio.
2009:
United America Insurance Group; “Bad Faith Law in Ohio – An Historical View with Modern Applications for Handling of Litigation”; Philadelphia, Pennsylvania.
Greater Cincinnati Regional Arson Investigators Seminar; “Spoliation of Evidence – An Analysis of Ohio Law”; Evendale, Ohio.
Ohio Association of Civil Trial Attorneys, Personal Injury Defense Seminar; “The Presence of Third Parties and Videotaping of Independent Medical Examinations”; Columbus, Ohio.
National Society of Professional Insurance Investigators (NSPII), National Seminar; “Combating the CSI Mystique - The Effect of Television, Movies and Pop Culture on Claims Investigation and Courtroom Testimony”; Columbus, Ohio.
Wilson, Elser, Moskowitz, Edelman and Dicker, LLP; “An Overview of Property Insurance Coverage Disputes and Insurance Fraud Investigations”; New York, New York.
Ohio Joint Insurance Fraud Seminar; “The Ethical Investigation of Insurance Claims”; Columbus, Ohio.
National Society of Professional Insurance Investigators (NSPII), Regional Seminar; “The Ethical Investigation of Insurance Claims”; St. Louis, Missouri.
Virginia State Police/Virginia NSPII Chapter, Annual Training Seminar; “The Ethical Investigation of Insurance Claims”; Richmond, Virginia.
Florida Insurance Fraud Education Committee (FIFEC), Annual Seminar; “The Ethical Investigation of Insurance Claims” and “Combating the CSI Mystique - The Effect of Television, Movies and Pop Culture on Claims Investigation and Courtroom Testimony”; Orlando, Florida.
Atlanta Claims Association, Annual Ethics Seminar; “The Ethical Investigation of Insurance Claims”; Atlanta, Georgia.
Farmers Insurance Group of Companies, Large Property Loss Annual Meeting; “The Mortgage Foreclosure Process in Insurance Claims”; Oklahoma City, Oklahoma.
Ohio Association of Auto Theft Investigators; “Legal Trends and Updates”; Columbus, Ohio.
2008:
Florida Insurance Fraud Education Council (FIFEC); “Successful Claim Investigation: The Claims Professional/Attorney Partnership”; Orlando, Florida.
Chubb Group of Insurance Companies; “Identifying Files for Referral to S.I.U. Investigation: The Things You May Be Missing”; Phoenix, Arizona.
The Cincinnati Insurance Companies, Annual Meeting; “Ten Things to Consider as You Handle Claims”; Cincinnati, Ohio.
The Ohio Arson Training Program, 2008 Mock Trial Program; Columbus, Ohio.
Liberty Mutual Insurance Company; “The Latest Updates and Developments on Defending Low-Impact Accident Claims”; Cincinnati, Ohio.
National Society of Professional Insurance Investigators (NSPII), Ohio Chapter; “Courtroom Testimony Training”; Columbus, Ohio.
The Ohio Auto Theft Investigators Association (OATIA), Motor Vehicle Theft Seminar; “Expert Witness Testimony” and “Combating the CSI Mystique”; Columbus, Ohio.
2007:
Property Loss Research Bureau (PLRB); Midwest Claims Conference Keynote Address, “Insurance Fraud in America Today, Why There is a Problem and Why We Should be Concerned”; Columbus, Ohio
Florida Insurance Fraud Education Council (FIFEC); “The Ethical Investigation of Insurance Claims”; Orlando, Florida
Chubb Insurance Group, “Battling Fraud in the Property and Casualty Insurance Industry”; Chicago, Illinois.
American Orthotic & Prosthetic Association; “ Avoiding and Successfully Navigating Litigation”, multi-year program presented in Washington, D.C.
Las Vegas, Nevada; Orlando, Florida; Newark, New Jersey; Pittsburgh, Pennsylvania; San Antonio , Texas; Tampa, Florida and Indianapolis, Indiana
Ohio Casualty Insurance Company, a division of Liberty Mutual Insurance Group, “Fundamentals of Bad Faith Insurance Law”; Fairfield, Ohio.
Allstate Insurance Company, “Bankruptcy and its Effect on Property Claim Files and Lawsuits”, Indianapolis, Indiana
National Society of Professional Insurance Investigators (NSPII) Florida Chapter, Keynote Speaker; Fort Lauderdale, Florida
2006:
State Farm Mutual Insurance Company; Multi-State Training Program, “The Effect of Bankruptcy Filings on Insurance Claims Investigations”; Louisville, Kentucky.
Ohio Arson School, Columbus, Ohio. “Effective Deposition and Courtroom Testimony”; Columbus, Ohio.
“The Ethical Investigation of Insurance Claims”, Scottsdale Insurance Company and the National Society of Professional Insurance Investigators (NSPII) Arizona, Chapter; Phoenix, Arizona.
American Orthotetics & Prosthetics Association Annual Meeting, Mock Jury Trial Program Presented by AIG Insurance Group; Hollywood, Florida.
International Association of Arson Investigators (IAAI), Annual Training Conference, Denver, Colorado. Presentation on the “Ethics of Claims Investigations”.
Liberty Mutual Insurance Group, “Identifying the Medical and Legal Perspectives of Bodily Injury Fraud”; Cincinnati, Ohio.
National Society of Professional Insurance Investigators, Advanced Insurance Fraud Seminar, “A Case Study: Competing Arguments in a Fire Claim Investigation”; Cincinnati, Ohio.
2005:
Allstate Insurance Company, “Successful Claim Investigation”, Indianapolis, Indiana.
National Society of Professional Insurance Investigators (NSPII); International Association of Special Investigation Units (IASIU) and Ohio Department of Insurance Joint Seminar, “Bad Faith Law Fundamentals and Analysis of Bad Faith Litigation from a Plaintiff and Defense Attorneys View”; Plain City, Ohio.
Farmers Insurance Group of Companies, “Successful Claim Investigation: The Claims Professional/Attorney Partnership,” Multi-year program presented in Las Vegas, Nevada; Kansas City, Kansas; Novi, Michigan and Olathe, Kansas.
Auto-Owners Mutual Insurance Company, All-Ohio Claims Meeting, “Tort Reform in Ohio”; Dayton, Ohio.
Lima, Ohio Claims Association, Keynote Address on Ohio Tort Reform; Lima, Ohio.
2004:
Claude W. Pettit College of Law, Ohio Northern University, “Litigation Problems in Defending Churches”; Ada, Ohio.
National Society of Professional Insurance Investigators Advanced Insurance Fraud Seminar, “The Ethical Investigation of Insurance Claims;” Louisville, Kentucky. Program also presented in 2003 in St. Louis, Missouri.
Prior to 2004:
National Society of Professional Insurance Investigators Advanced Insurance Fraud Seminar Presentations:
“Identifying the Medical & Legal Perspectives of Bodily Injury Fraud,” St. Louis, Missouri, 2002.
“The Rising Use of Telemarketing in Medical Fraud and Attorney Solicitations,” Cincinnati, Ohio, 2001.