Articles
Please feel free to download and review the following articles written by Matthew J. Smith.
a costly surprise
The Presence of a Subrogation Waiver May Change Everything
following new data trails
When It Comes to Claims Investigations, Click Your Keyboards Instead of Your Heels
Courts broadly view fraud laws to bolster crime fighting
Clinics, staged crashes, state-insurer ties scrutinized
Additional Recent Articles
2025:
“The Two Faces of AI – The Unlimited Potential to Both Fight and Perpetrate Fraud,” The CLM Magazine, Spring Edition.
“The Gloabalization of Insurance Fraud: Transnational Crime in an Era of Technological Disruption and Geopolitical Instability;” Les Caheers de L’Assurance Risques magazine.
2024:
“Reflections on a Four-Decade Fight Against Fraud,” CLM Magazine cover story.
2023:
“Insurance Fraud and the Consumer Protection Perspective,” Keynote address American Policyholders Association Conference, Dallas, Texas.
“New Ways to Consider and Fight Insurance Fraud,” First United Kingdom/European Union Insurance Fraud Roundtable, The Shard, London.
Global Insurance Fraud Summit, Edinburgh, Scotland:
“Consumer Attitudes and the Impact on the Future of Insurance Fraud,”
International Regulatory Panel, moderator,
“The Coalition Against Insurance Fraud – Helping the World in the Fight Against Insurance Fraud.”
“New Research Studies and Resources to Help in Fighting Insurance Fraud,” National Fraud Directors Conference, St. George, Utah.
“Consumer Attitudes Toward Insurance Fraud – The Good, The Bad & The Ugly,”
State Insurance Trade Association National Conference, Napa, California.
Insurance Consumer Affairs Exchange Annual Conference, keynote address; Hershey, Pennsylvania.
“Insurance Fraud – Why Care?”, Ohio Actuarial Society State Conference, Columbus, Ohio.
“The ‘Big D’s’ of Fighting Insurance Fraud,” opening address International Association of Special Investigation Units (IASIU) Annual Meeting, Dallas, Texas.
National Association of Insurance Commissioner (NAIC) Summit, Kansas City, Missouri:
“The Why and How of Insurance Fraud.”
“International Efforts Against Insurance Fraud.”
“The Impact of Global Insurance Fraud,” IASIU international podcast.
Florida Insurance Fraud Education Committee Conference Opening Address, Orlando, Florida.
“Insurance Fraud – Perspectives from the Market, Government and Actuarial Profession,” American Academy of Actuaries.
“Insurance Fraud Legal Update,” Coalition Against Insurance Fraud Midyear Meeting, Orlando, Florida.
“Who Me? Who Commits Insurance Fraud & Why,” conceived, directed, and authored the report on the largest and most comprehensive study of the psychology of insurance fraud ever undertaken. Study presented by the Coalition Against Insurance Fraud and Verisk.
“Fraud and Identify Proofing,” TransUnion Insurance Summit, Chicago, Illinois.
WCBS-TV, New York City, New York. “Eye on Finance” TV show interview on the economic impact of insurance fraud.
“The Opportunities and Challenges Facing Insurance Fraud Fighting Today.” Keynote address state Insurance Fraud Conference, Pocono Manor, Pennsylvania.
Anti-Fraud Alliance Conference, Monterey, California.
“East Meets West – A Coalition Against Insurance Fraud Report.”
“Defining the Future of SIU Leadership.”
“Ethics & Economic Impact,” closing keynote address.
· “Is Insurance Fraud Still Relevant?”
o National Association of Public Insurance Adjusters Annual Meeting, Nashville, Tennessee.
o Louisiana Department of Insurance Conference opening address, Baton Rouge, Louisiana.
· “Insurance Fraud in 2023 – New Challenges & Opportunities,” Insurance Fraud Management Conference opening address, Carlsbad, California.
· “Insurance Fraud in a Post COVID-19 World,” Virginia IASIU Chapter Annual Conference keynote address, Richmond, Virginia.
· “Insurance Fraud: Economic Impact and Beyond – Why You Should Care?”, Association of Certified Fraud Conference, St. Louis, Missouri.
· “The Economic Impact of Insurance Fraud in the United States,”
o Compliance & Ethics Forum for Life Insurers (CEFLI) webinar.
2022:
· “Insurance Fraud Legal Update,” Coalition Against Insurance Fraud Annual Meeting, Washington, D.C.
· “The Ethical Use of Data to Fight Insurance Fraud,” directed and authored the study report on the first national data study on the use of big data, algorithms, artificial intelligence and machine learning. Study produced by the Coalition Against Insurance Fraud and Protiviti for the use of national and state legislators, insurance regulators and courts.
· “Is Insurance Fraud Still Relevant?”, Commissioner of Securities & Insurance Summit, Butte, Montana.
· “Facing New Challenges in the Fight Against Insurance Fraud,”
o Texas Committee on Insurance Fraud/Texas Department of Insurance Annual Conference, Austin, Texas.
o MetLife National SIU/FWA Joint Annual Training Conference (virtual).
· Global Insurance Fraud Summit, Lisbon, Portugal
o “The Economic Impact of Insurance Fraud in the United States,
o Moderator, International Anti-Fraud Regulatory and Law Enforcement Panel
o “Ethically Using Data to Identify Insurance Fraud in America.”
· “Where’s Waldo & What’s He Up To? Tracking Claimants in the Digital Age,” National Association of Insurance Commissioners (NAIC) Northeast Zone Fraud Training Conference, Ocean City, Maryland.
· “308.6 Billion Reasons to Care: Recalculating the Economic Costs of Insurance Fraud,” cover story, CLM Magazine.
· “The Ethical Use of Data in Fighting Insurance Fraud:”
o National Association of Insurance Commissioners Fall Meeting, Tampa, Florida. Presented before:
§ Privacy Protections Working Group
§ Consumer Liaison Committee
§ Antifraud Task Force (Regulator only session).
o National Fraud Directors Conference, Boston, Massachusetts.
o State Insurance Trade Association Annual Conference, Atlantic City, New Jersey.
· National Association of Insurance Commissioners (NAIC) Insurance Summit, Kansas City, Missouri:
o International Fraud Issues
o Insurance Fraud Disaster and Catastrophic Losses.
· International Association of Special Investigation Units Annual Meeting, San Diego, California:
o “Redefining the ‘Enemies’ in the Fight Against Insurance Fraud,” opening address.
o “The Management of Brand Protection,” panel presentation.
· “The Economic Impact of Insurance Fraud in America,”
o National Fraud Directors Conference, Boston, Massachusetts.
o National media webinar releasing the first updated report on the cost of insurance fraud in America in more than a quarter century.
· National Association of Insurance Commissioners (NAIC) Summer Meeting, Portland Oregon, Antifraud Task Force update report – closed session.
· 22nd Annual Insurance Fraud Conference, Nebraska Department of Insurance, Lincoln, Nebraska:
o Cybersecurity, Privacy Rights and Ethical Fraud Investigations.
o Immunity and Reporting Statutes
o The Changing Faces of Insurance Fraud. Who Commits Fraud and Why.
· IASIU Europe Conference keynote address, Malmo, Sweden.
· Florida Insurance Fraud Council (FIFEC) opening address, Orlando, Florida.
· “The State of Insurance Fraud Technology,” presentation to the Insurance Fraud Council of the Commonwealth of Kentucky.
· “Insurance Fraud – The Crime You Pay For,” Wisconsin IASIU Annual Meeting, Milwaukee, Wisconsin.
· “The Challenges Facing Anti-Fraud Leaders After the Pandemic,” opening address, Anti-Fraud Alliance Annual Meeting, Monterey, California.
· National Association of Insurance Commissioners (NAIC) Spring Meeting, Kansas City, Missouri:
o “Partnering Together to Fight the Improper Marketing of Healthcare Plans”
o “Consumer Outreach and Education About Fraud.”
· “Fighting Insurance Fraud is not ‘Gotcha!’,” FraudBlog.
· “The Need for Insurance Fraud Leadership in the Post-Covid World,” keynote address Pennsylvania Insurance Fraud Prevention Authority Annual Conference, Hershey, Pennsylvania.
· “The Future is Now: Managing the Risk of Telemedicine,” Annual Conference Claims and Litigation Management (CLM), Palm Springs, California.
· “Inflating Insurance Fraud? History Shows We Should be Concerned,” FraudBlog.
· “Welcome to the New Normal – Insurance Fraud in a Post-Covid World,”
o Physicians Mutual Insurance Company Antifraud Training Program, Omaha, Nebraska.
o America’s Claims Executives Leadership Forum, keynote address, New Orleans, Louisiana.
o Eastern Claims Association Virtual Conference, keynote address.
· “Stopping the Fraudulent Marketing of Healthcare Plans,” American Association of Ancillary Benefits Meeting, Santa Fe, New Mexico.
· Insurance Fraud Management Conference, Orlando, Florida:
o “The Need for SIU Leadership in a Post -COVID World”
o “The State of Insurance Fraud Technology – New Challenges for a Changing World.”
· “Cybersecurity, Privacy Rights and Ethical Fraud Investigations…Keeping the Right Balance,”
o Insurance Consumer Affairs Exchange Annual Conference, Savannah, Georgia.
o Keynote address Rocky Mountain Association of Special Investigation Units Annual Conference, Denver, Colorado.
· “Fighting Fraud in a Post-Covid World,” Virginia Commonwealth Attorneys’ Services Council conference, Williamsburg, Virginia.
2021:
· “Legal Update;” Coalition Against Insurance Fraud Annual Meeting, Washington, D.C.
· “Workers Compensation Fraud…Does WC Mean ‘We Cheat?’”;
o AmComp national virtual meeting.
o Great Lakes Claims Association, virtual training session.
· “Insurance Fraud and the Impact of COVID-19;” National Conference of State Legislators Legislative Summit Insurance Task Force, Tampa, Florida.
· “How the Pandemic Shaped Claim Investigations;”
o Michigan Chapter IASIU Annual Training Seminar, Detroit, Michigan.
o American National Insurance Company National Claims Training Program (virtual).
· “Fraud in Claims Handling: Viewpoints of Carriers, Adjusters and Experts/Consultants”; National Association of Public Insurance Adjusters First Party Claims Conference, Providence, Rhode Island.
· “Coalition Update – The Changing World of Insurance Fraud Amid COVID-19;” IASIU Annual Conference opening address, Orlando, Florida.
· “Cybersecurity, Privacy Rights and Ethical Fraud Investigations…Keeping the Right Balance;”
o Cincinnati Insurance National SIU Training Conference, Cincinnati, Ohio.
o New Jersey State Insurance Fraud Summit, Atlantic City, New Jersey.
· “Charting a Clear Vision for Fighting Insurance Fraud;”
o Southern California Insurance Fraud Investigators Association Annual Conference, Palm Springs, California.
o New Jersey Special Investigations Association Annual Conference, Atlantic City, New Jersey.
o RGA Insurance Conference (virtual).
· “Helping Consumers Avoid Getting Burned or Blown Away by Post-Disaster Fraud”; National Association of Insurance Commissioners Summer Meeting, Columbus, Ohio.
· “The Future of Insurance – The Risks are Real”; Claims & Litigation Management (CLM) Annual Conference, Atlanta, Georgia.
· “2020 Vision – What Does the Decade Ahead Hold for Insurance Fraud Investigators”; IFM Virtual Conference, presented by Verisk/ISO.
· Association of Certified Fraud Examiners Annual Conference, Ohio Chapter.
o “Where’s Waldo and What’s He Up To? Tracking Claimants in the World of Technology.”
o “Cybersecurity, Privacy Rights and Ethical Fraud Investigations…Keeping the Right Balance.”
· “2020 Vision for Insurance Fraud – The Decade Ahead”; keynote address, Rocky Mountain IASIU Chapter Annual Conference.
2020:
· “Combating Insurance Fraud with AI”; IBM/Luxoft world-wide webinar. Featured presenter.
· “The Changing Face of Insurance Fraud”; American College of Chiropractic Consultants Annual Conference. Chicago, Illinois.
· “All In on AI? – Looking at the Future of Insurance Fraud Detection”, webinar panelist. Presented in partnership between the Coalition Against Insurance Fraud and Shift Technology.
· “20-20 Vision for Insurance Fraud”; International Association of Special Investigation Units Virtual Annual Meeting, Opening ceremony keynote address.
· “National Insurance Fraud Trends in 2020”; NAIC Insurance Summit virtual presentation to more than 400 attendees.
· “Earning Trust in the Cyber World – Will Insurers Learn from Their Previous Missteps with Technology?”, CLM Magazine, August 2020.
· “Inside the Mind of the Fraudster. What Makes Fraudsters Tick?”; America’s Claims Executive Conference.
· “Robin Hood Fraudsters Undercut Consumer Safety”; Insurance FraudBlog, July.
· “The Fight Against Fraud: You Are On the Frontlines”; special half-hour show aired on WCBS-TV, New York, New York.
· “Insurance Fraud Blueprint – Expert Advice to Protect You, Your Team and Your Customers”; ISACORP New Zealand. Contributing author.
· “What Does Risk Really Mean…Are We Prepared?”
o SIUtoday, Summer, 2020
o Journal of Insurance Fraud in America, April 2020.
· COVID-19 Worldwide Pandemic Anti-Fraud Presentations:
o “Insurance Fraud in the Year of COVID-19”; Met-Life National SIU Training Conference.
o “Responding to Fraud in the Wake of the Coronavirus Pandemic”; national webinar presented by Property & Casualty 360 and Claims Magazine.
o “What an Amusement Park Taught Me About COVID-19 and Insurance Fraud”; Insurance FraudBlog, June.
o NAIC Consumer Liaison Committee – Special report on COVID-19 fraud.
o Virginia Chapter IASIU – COVID 19 Anti-fraud presentation.
o NAIC Antifraud Task Force – Presentation on COVID-19 Fraud. May virtual meeting.
o “Stop the Spread – Fighting COVID-19 Fraud”; webinar Midwest Insurance Fraud Prevention Association.
o “Insurance Fraud in the World of COVID-19”, Texas Chapter International Association of Special Investigation Units webinar.
o “COVID-19 Fraud – What You Need to Know”, Sentry Insurance Company national SIU, Claims and Government Affairs training webinar.
o “Stop-the-Spread” webinar presented by the Coalition Against Insurance Fraud, NICB and IASIU. The largest anti-fraud event in history with nearly 3,000 attendees. March 2020.
o “Stop-the-Spread” webinar presented by AARP, NICB and the Coalition Against Insurance Fraud. April 2020.
o “Responding to the Threat of Fraudulent Claims: It’s Not the Time to Stand Still – Fraudsters Won’t”. Worldwide webinar presented by IBM.
o “Insurance Fraud Risk and Opportunity”; The Intelligence Download worldwide podcast presented by BAE Systems, Inc. April 2020.
o “Stop-the-Spread” webinar presented by the CLM Insurance Fraud Committee. April 2020.
o “From Crisis Comes Progress” Working Closer, Stronger, Better”; Journal of Insurance Fraud in America, April 2020.
o “Did Insurers, Defense Counsel Infect Each Other Before COVID-19?”; FraudBlog, April 2020.
o “Insurance Fraud Schemes & Scams”; Chief Claims Officer Roundtable. Presented by the CLM.
· North Carolina Department of Insurance 75th Anniversary Recognition of the First Criminal Investigation Division in the U.S.; Keynote Address. Raleigh, North Carolina.
· “Expert Perspectives on Insurance Fraud in the U.S., ALFA (French national anti-fraud organization) and IBM Insurance Fraud Symposium; Paris, France.
· “Reaching Across the Aisle: Uniting Against Insurance Fraud”, Journal of Insurance Fraud in America.
· International Association of Special Investigation Units Rocky Mountain Chapter Annual Conference; Denver, Colorado:
o “Is Insurance Fraud Still Relevant?” Keynote address.
o “Where’s Waldo & What’s He Up To? Tracking Claimants in the Digital Age.”
2019:
· Legal Update, Coalition Against Insurance Fraud Annual Meeting; Washington, D.C.
· Global Insurance Fraud Summit; Barcelona, Spain:
o International Insurance Fraud Panel, Moderator.
o International Regulatory Panel, Moderator.
· “2019 A Record Year for Insurance Fraud Legislation”; National Insurance Fraud Directors Conference, Orlando, Florida.
· “Is Insurance Fraud Still Relevant?”;
o MetLife Fraud Awareness Day; New York, New York.
o Commonwealth of Kentucky Fraud Awareness Day Keynote Address, Louisville, Kentucky.
o Insurance Consumer Affairs Exchange Annual Meeting, Boulder, Colorado.
· “Insurance Fraud 2019 – Crawling Through the Desert, Is the Oasis in Sight?”; IASIU International Conference, Phoenix, Arizona.
· “The Changing Face of Insurance Fraud – Who Commits Fraud and Why?”;
o IASIU & Blue Cross/Blue Shield Anti-Fraud Conference; Baton Rouge, Louisiana.
o New Jersey Insurance Fraud Summit; Atlantic City, New Jersey.
o CPCU Society, Cincinnati, Ohio.
· National Association of Insurance Commissioners Insurance Summit; Kansas City, Missouri:
o “Fraudsters: Catch Them If You Can!”,
o “The Coming Storm: Prepare, Prevent and Prosecute Fraud”,
o Antifraud Task Force Legislation and Legal Update.
· Florida Insurance Fraud Education Committee (FIFEC) Co-Keynote Opening Address Coalition Against Insurance Fraud Update; Orlando, Florida.
· Legal Update; Coalition Against Insurance Fraud
o Mid-Year Meeting; Orlando, Florida.
o Annual Meeting; Washington, D.C.
· “Navigating Insurance Litigation—Preparation is the Path To Success”, Zurich Insurance National Training Program; Schaumburg, Illinois.
· “Coalition Amicus Court Briefs Defend Fraud Fight Around the U.S.”; Journal of Insurance Fraud in America, April 2019.
· “Cybersecurity, Privacy Rights & Proper Investigations—Keeping the Right Balance”:
o Florida Insurance Fraud Education Committee (FIFEC); Orlando, Florida.
o Private Investigators Association of Virginia; McLean, Virginia.
· “The Future of Fraud Detection”; Accenture Insurance Influencers podcast six-part series.
· “An Overview of Insurance Fraud – Why You Should Be Concerned”; Pennsylvania & Delaware Combined Compensation Rating Bureau Annual Meetings, Philadelphia, Pennsylvania.
· “Where’s Waldo & What’s He Up To?”
o Pennsylvania Insurance Fraud Prevention Authority Annual Conference, Hershey, Pennsylvania.
o Progressive Insurance State Training Seminar; Jacksonville, Florida.
· “Keeping the Faith – Defending Against Personal Bad-Liability”; SIUtoday, Spring 2019 issue.
· “Emerging Litigation Issues That May Have an Effect on SIU Management”; Insurance Fraud Management Conference, Coronado, California.
· “New Legislation Could Affect Cybersecurity, Counterfeit Airbags and Storm Chasers”; Property Casualty 360; March 2018. Republished by The Connecticut Law Tribune.
· “What Disasters Need to Know About Insurance Fraud”; National Tornado Summit; Oklahoma City, Oklahoma.
· “What Insurance Leaders Need to Know About Fraud”:
o International Claims Association Annual Meeting; Denver, Colorado.
o Shelter Insurance Claims Management Conference; Columbia, Missouri.
o Eastern Claims Conference; Boston, Massachusetts.
o CPCU Society Chapter; Cleveland, Ohio.
· “Combatting the CSI Mystique: The Impact of Television and Movies on the Claims Investigation and in Courtroom Testimony”; National Association of Mutual Insurance Companies (NAMIC) Claims Conference; Phoenix, Arizona.
· “The Impact of Insurance Fraud”; Federal News Network, “Of Consuming Interest” radio interview. WFED; Washington, D.C.
2018:
· “Inside the Fight Against Fraud & Abuse”; Florida Chamber of Commerce Insurance Summit; Miami, Florida.
· “More Than 30 New Laws Highlight Record Year for Fraud-Related Legislation”; Claims Journal pod-cast and related article.
· “Beware of Bad-Faith Liability”; Property Casualty 360 Magazine, October 2018.
· “Fraud, SUI & Hot Topics”; Association of Insurance Compliance Professionals 31st Annual Conference; Nashville, Tennessee.
· “What Insurance Leaders Need to Know About Fraud”:
o Indiana CPCU Society I-Day; Indianapolis, Indiana.
o South Carolina Insurance Fraud Investigation Conference; Myrtle Beach, South Carolina.
o Midwest Insurance Fraud Prevention Authority, Fall Meeting; Minneapolis, Minnesota.
· “Make Some Noise!”; International Association of Special Investigation Units (IASIU) annual conference opening address; Baltimore, Maryland.
· “Property Casualty Insurers Association of America, Fraud Committee”; Chicago, Illinois:
o 2018 Legal Update and 2019 Legislative Overview
o “Where’s Waldo & What’s He Up To? Tracking Insurance Fraud Claimants”.
· “How Demographics and Attitudes Impact Insurance Fraud”; RGA 2108 Insurance Fraud Conference; St. Louis, Missouri.
· International Association of Auto Theft Investigators, Pittsburgh, Pennsylvania:
o “Forward Thinking SIU Leadership”,
o “Where’s Waldo and What’s He Up To? Tracking Insurance Fraud Claimants”.
· National Association of Insurance Commissioners (NAIC), Spring Meeting; Boston, Massachusetts:
o “The Millennials are Coming…and Changing the Future of Insurance”,
o “Medical Fraud – State Options for Responding to Federal Health Policy Changes”.
· “Courts to Determine Allowable Evidence for Suits Involving Insurance Claims”; Property & Casualty 360, July issue.
· Insurance Summit, National Association of Insurance Commissioners and National Insurance Producer Registry; Kansas City, Missouri:
o “The Millennial Generation is Changing Insurance”,
o “The Use of Wearable Wireless Devices to Fight Fraud”.
· Florida Insurance Fraud Education Committee (FIFEC) Annual Conference; Orlando, Florida:
o “Changing Times/Changing Needs”- SIU Leadership Panel.
o “The Millennials Are Coming…And Changing the Face of Insurance”.
· “Legal Update”; The Coalition Against Insurance Fraud:
o Annual Meeting; Arlington, Virginia.
o Mid-Year Meeting; Orlando, Florida.
· “Medical Fraud – State Options for Responding to Federal Health Policy Changes”, National Conference of State Legislatures Insurance Task Force; Denver, Colorado.
· “Will Trump Proposal Incite a New Wave of Sick Health Plans?”; Journal of Insurance Fraud in America, May 2018.
· “The Millennials Are Coming…More Likely to Scam Insurers?”; The Demotech Difference, Spring edition.
· “Association Health Plans: Will Trump Proposal Invite Repeat Crime Wave?”; Bloomberg Law and Bloomberg Health; April 2018.
· “Big Data Changes Everything: Why Insurance Lawyers Need to Catch Up Fast”, Connecticut Bar Association; University of Connecticut School of Law.
· “Forward Thinking SIU Leadership”:
o Automobile Club Insurance Company, National Unit Managers Meeting; Anaheim, California.
o Pennsylvania Insurance Fraud Authority/IASIU Conference; Pocono Manor, Pennsylvania.
o State of Utah Insurance Fraud Conference; Salt Lake City, Utah.
· “Selling Crash Report Data May Not Be Legal. Balancing Privacy Rights for Auto Crash Victims…”. Property Casualty 360°, March 2018.
· Government Affairs National Update Report; Antifraud Task Force of the National Association of Insurance Commissioners (NAIC) Spring Meeting; Milwaukee, Wisconsin.
· “In a Wreck? Get a Check…Balancing Privacy Rights for Auto Crash Victims”; SIU Today magazine, Spring edition.
· “Litigation Issues”, Insurance Fraud Management Conference; Amelia Island, Florida.
· “Is Insurance Fraud Still Relevant?”, National Society of Professional Insurance Investigators Ohio Joint Insurance Fraud Seminar; Columbus, Ohio.
· “The Rise in Litigation and the Impact Within the Claims Department”, National Association of Mutual Insurance Companies Claims Conference; Orlando, Florida.
· “Selling of Crash Report Data May Not Be Legal…Balancing Privacy Rights for Auto Crash Victims is a Challenge When State and Federal Regulations Clash”, Property Casualty 360°, March 2018 edition.
2017:
· “Big Data and the Battle for Social Media Discovery”, Claims & Litigation Management Alliance Southeast Conference; Atlanta, Georgia.
· Legal and Legislative Update, National Fraud Directors Conference; Charlottesville, Virginia.
· Cincinnati Insurance Company, Claims Training Program; Dayton, Ohio:
o “Is Insurance Fraud Still Relevant”
o “A Portrait of Fraud – Are Insurers Properly Recognizing the Graying of America.”
· “Forwarding Thinking SIU Leadership”, New Jersey Insurance Fraud Summit; Atlantic City, New Jersey.
· “Where’s Waldo and What’s He Up To?”:
o IASIU International Conference; New Orleans, Louisiana.
o New Jersey Special Investigation Association Seminar; Atlantic City, New Jersey.
· Claims College; Faculty Member/Instructor Levels II and III, Claims & Litigation Management (CLM); Baltimore, Maryland.
· “Legal Update”; Anti-Fraud Task Force, National Association of Insurance Commissioners; Philadelphia, Pennsylvania.
· “As America’s Population Ages, Are Insurers Keeping up in the
Battle Against Fraud?” Demotech Magazine, Summer Edition.
· “Mock Case & Trial of a Bodily Injury Claim”; International Association of Special Investigation Units (IASIU) Indiana State Chapter Seminar; Indianapolis, Indiana
· “The Rising Use of Digital Devices in the Battle Against Insurance Fraud”; America’s Claims Event (ACE) Conference; Charlotte, North Carolina.
· “Legal Update”; Coalition Against Insurance Fraud:
o Mid-Year Meeting; Baltimore, Maryland
· “Can Insurers Fight Fraud While Privacy Vanishes?; Journal of Insurance Fraud in America, May 31, 2017.
o Republished: National Society of Professional Insurance Investigators, Fall 2017 Newsletter.
· “Emerging Trends in the Investigation of Insurance Fraud”; 17th Annual Fraud Investigation & Prevention Conference. ACFE and Ohio Auditor of State; Columbus, Ohio.
· International Association of Special Investigation Units (IASIU) Illinois Chapter Annual Conference; Chicago, Illinois:
o “Is Insurance Fraud Still Relevant?”
o “Where’s Waldo and What is He Up To?”
· “A Portrait of Fraud – Are Insurers Properly Recognizing the Graying of America?”
o Florida Insurance Fraud Education Committee 25th Anniversary Joint Department of Financial Services—SIU Conference; Orlando, Florida.
o Utah Department of Insurance Fraud Conference; Salt Lake City, Utah.
· “Are We Facing the Demise of the Origin & Cause Investigator?” Fire & Arson Investigator, Journal of the International Association of Arson Investigators, April 2017, Vol. 67, Issue 4.
· “Proper Communications with Claimants on First Party Claims…Doing Right by the Insured and the Company”; Donegal Mutual Insurance Group National Claims Managers Meeting; Marietta, Pennsylvania.
· “Rendering a Correct Claim Decision”; International Association of Arson Investigators (IAAI) and Insurance Committee for Arson Control (ICAC) combined International Training Conference; Las Vegas, Nevada.
· “Is Insurance Fraud Still Relevant?”; National Association of Insurance Commissioners (NAIC) Spring Meeting, Anti-Fraud Task Force; Denver, Colorado.
· “Think You’ve Completed Your Medical Fraud Puzzle? – Successful Medical Fraud Recovery Actions”; CLM Annual Conference; Nashville, Tennessee.
· “SIU Litigation Issues: Expert Panel”; Insurance Fraud Management Conference; Phoenix, Arizona.
· “Diminution of Value Damages on Property Losses…A Rising Risk for Insurers”; Loss Executives Association, 86th Annual Meeting; Tampa, Florida.
2016:
"A Costly Surprise - The Prescense of a Subrogation Waiver May Change Everything", Claims Management, September 2016.
"Following New Data Trails - When It Comes to Claims Investigations, Click Your Keyboards Instead of Your Heels", Claims Management, July 2016.
"Courts Broadly View Fraud Laws to Bolster Crime Fighting", Journal of Insurance Fraud in America, June 2016.
"The State of Denial - An Insurer’s Image Can Turn on a Phrase, Especially When It Comes to Coverage Decisions", Claims Management, March 2016.
"Undetermined Fire Losses - Do We Pay the Claim or Investigate Further?", Litigation Management, Winter 2016.
2015:
"Intelligent Selection - 21st Century Approaches to Mock Trials and Jury Selection", Claims Management, November 2015.
Good Faith/Bad Faith - A Legal View, an Insurance Committee for Arson Control (ICAC) publication, 2015.
"Where's Waldo? Using Technology Tracking in Claims Investigations", Claims Management, August 2015.
"Are You Ready for Your Close Up?", Claims Management, June 2015.
"Wasting Away – Sick of Throwing Money Away on Medical Provider Fraud? Here’s How to Fight Back" Claims Management, May 2015.
"A New Era of Cyber Liability Claims" Claims Management, March 2015.
2014:
"EUOs for the Pros - Five Considerations for Maximizing the Power of Testimony in Insurance Fraud Investigations" Claims Management, November 2014.
"Graying Baby Boomers May Swell Ranks of Fraudsters" Journal Of Insurance Fraud in America, November 2014.
"The CSI Mystique: Forensic Science in the Courtroom" Ohio State Bar Association Law You Can Use, November 2014.
"Weed Control - Understanding Plaintiff's Approach to Social Media" Claims Management, September 2014.
"The RICO Act - How to Use the Statute to Aggressively Seek Recovery Against the Unscrupulous" Claims Management, April 2014.
"Natural Selection – Find the Strongest Legal Counsel and Weed out the Weak" Claims Management, February 2014.
2013:
"Getting the Most From Your Defense $$$: How to Properly Select and Utilize Legal Counsel" CPCU Society Claims Interest Group Claims Quorum, Volume 31, Number 4, December 2013.
"Preparing Your Closing Argument" DRI Trial Tactics Committee Trials and Tribulations, Volume 19 Issue 2.
"The CSI Mystique - Using Forensic Science in Insurance Litigation" (with Frank T. Zeigon), Litigation Management, Fall 2013.
"Doing More with Less in the New Age of Detection" Claims Management, July 2013.
"Are You Connecting? Changes in Bad Faith Litigation in the Electronic Era" (with Frank T. Zeigon), Litigation Management, Summer 2013.
"The Ethical Investigation of Claims: The Attorney Perspective" (with Frank T. Zeigon and editing assistance by Ian D. Mitchell), CPCU Society Claims Interest Group Claims Quorum, Volume 31, Number 1, March 2013.
"A Portrait of Fraud - Are Claims Investigators and SIUs Ignoring the Graying of America?" Claims Management, March 2013.
"Ten Things to Consider and Look For in Handling Insurance Claims" Claims Management, January 2013.
2012:
"Social Media - What You're Doing Wrong and How to Fix it" Claims Management, October 2012.
"The Ethical Investigation of Claims: The Insurance Professional Perspective" (with Frank T. Zeigon), Litigation Management, Fall 2012.
"The Ethical Investigation of Claims: The Attorney Perspective" (with Frank T. Zeigon and editing assistance by Ian D. Mitchell), Litigation Management, Summer 2012.
"Arbitration: The I’m Not Dead Yet Alternative Dispute Resolution Program", CPCU Society Claims Interest Group Claims Quorum, Volume 30, Number 1, May 2012.